I am more than happy to provide Elite with a testimonial due to the amazing level of service they provided, both operationally and customer oriented.
We were in fact very happy with services provided by Elite Cleaning Solutions at our Depot and where particularly impressed with the understanding and management of our very particular circumstances.
The sites cleaning requirements where awaiting takeover from our out sourcing Facilities Management company whom manage our Agency buildings through a national contract. In anticipation of this contract coming to fruition Elite cleaning where on hand to provide a service for the site that I believe would be hard to match in terms of actual cleaning operations and customer service.
All services provided were to the highest standard. All staff were very smartly dressed, reliable, efficient, conscientious and hardworking and at all times with a friendly smile.
We were pleased and impressed with the fact that we always had someone on hand so we never had to worry about being left without a cleaning service. Elite have been prompt in returning communication and always thought of the customer first.
Elite management where always willing to help with financial and administrate matters, and where supportive throughout our time with Elite.
Personal, approachable, helpful and understanding would be word in how I would describe Elite’s approach to the services they provided. I would have no hesitation in recommending Elites Cleaning Solutions and if there are any requirement for cleaning that aren’t covered under our National contract, Elite would be the first place that I would go!